The claim desk

Clear answers for complicated property claims.

Practical guides for documenting damage, reading estimates, preparing for inspections, and asking better questions throughout a Missouri or Illinois property claim.

New · Claim supplements

What is a supplemental claim—and when should you ask for one?

What a supplement can address, what supports the request, and how to present it clearly.

Read the guide
New · Inspection prep

Your insurance adjuster inspection checklist

Prepare the property, paperwork, and questions before the adjuster arrives.

Use the checklist
New · Claim organization

Build a claim communication log that actually helps

Track every call, request, document, and open question in one reliable record.

Build your log
Storm

Summer storm damage insurance claims

A practical guide to documenting wind, hail, and storm damage across the St. Louis region.

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Choosing help

How to choose a public adjuster in St. Louis

Questions to ask about licensing, services, communication, fees, and claim experience.

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Working with adjusters

Working with insurance adjusters

What to expect and how to keep the claim conversation organized.

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Photographs

Storm damage documentation and photography tips

Build a more useful visual record without putting yourself in danger.

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Hail

St. Louis hail damage claims

What homeowners should inspect, preserve, and ask after a Missouri hailstorm.

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Timelines

Missouri and Illinois insurance claim timelines

A plain-language overview of the milestones and policy-driven deadlines that can shape a claim.

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Proof of loss

Understanding proof-of-loss requests

What the form is, why the details matter, and why policy language should guide the response.

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Contractor estimates

Contractor disputes and insurance valuation

How scope differences can create large gaps between repair bids and carrier estimates.

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Roof claims

Roof claims in Missouri

What inspectors consider when assessing storm-related roof damage and repair scope.

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Water damage

Water damage coverage for homeowners

Why the source and timing of water damage matter when reading coverage.

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Depreciation

Depreciation and replacement cost coverage

Understand the difference between initial actual-cash-value payments and recoverable depreciation.

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Fire + smoke

Fire damage, soot, and smoke claims

Why the scope of a fire loss can extend beyond the visibly burned area.

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